Subscription Plans
Choose the plan that fits your needs
RateAds offers flexible subscription plans for advertisers. All plans include verified brand status, analytics access, and the ability to respond to reviews. Upgrade or downgrade anytime based on your needs.
Managing Your Subscription
Update your plan and billing details
Access Billing Settings
Navigate to your advertiser dashboard and click "Settings" → "Billing & Subscription".
View Current Plan
See your active subscription tier, renewal date, and included features.
Update Payment Method
Add, remove, or update credit cards and payment methods. All payments are processed securely through Stripe.
Upgrade or Downgrade
Change your plan at any time. Upgrades take effect immediately; downgrades apply at your next billing cycle.
Billing Features
What's included with your subscription
Invoice History
Access all past invoices and receipts. Download PDFs for your accounting records at any time.
Billing Cycle
Choose monthly or annual billing. Annual plans receive a discount and lock in your rate for 12 months.
Payment Methods
Accept all major credit cards and debit cards. Payments are processed securely with bank-level encryption.
Secure Processing
All transactions use Stripe's secure payment processing. We never store your full card details on our servers.
Understanding Your Bill
What charges appear on your invoice
Subscription Fee
Your base monthly or annual subscription cost based on your selected plan. This renews automatically on your billing date.
Proration Credits
If you upgrade mid-cycle, you'll receive a prorated credit for your current plan and be charged the new rate going forward.
Taxes & Fees
Applicable sales tax is calculated based on your business location and added to your invoice as required by law.
Cancellation & Refunds
Important information about canceling your subscription
Canceling Your Subscription
You can cancel your subscription at any time from Settings → Billing. Your account will remain active until the end of your current billing period.
Refund Policy
Monthly subscriptions are non-refundable. Annual subscriptions may be eligible for prorated refunds within 30 days of purchase. Contact support for refund requests.
What Happens After Cancellation
After your subscription ends:
- Your verified brand status will be removed
- Access to analytics will be disabled
- You cannot respond to new reviews
- Existing content remains visible to users
Common Billing Issues
Troubleshooting payment problems
Payment Failed
If your payment fails, you'll receive an email notification. Update your payment method to avoid service interruption.
You have 7 days to resolve payment issues before your account is downgraded.
Incorrect Charges
If you see charges you don't recognize, check your invoice history first. Then contact our support team for assistance.
Response time: 24-48 hours for billing inquiries.
Need Billing Support?
We're here to help
Have questions about billing, subscriptions, or payments? Our support team is available to assist you.