What Should You Report?
Here are the main types of problems we need to know about
Fake Reviews
Reviews that seem fake, paid for, or written by bots
Examples to report:
- Reviews with no real details
- Many similar reviews posted at once
- Reviews that don't match the product
- Obviously fake positive or negative reviews
Inappropriate Content
Content that breaks our community rules
Examples to report:
- Hate speech or discrimination
- Harassment or bullying
- Spam or promotional content
- Inappropriate language or images
User Behavior
Problems with how someone is acting on the platform
Examples to report:
- Sending unwanted messages
- Creating fake accounts
- Trying to manipulate ratings
- Breaking community standards
How to Make a Report
Follow these simple steps to report a problem
1
Find the Report Button
Look for the flag or report icon next to the content or user profile
2
Choose the Problem
Pick the category that best describes what's wrong
3
Give Us Details
Tell us more about the problem so we can understand what happened
4
Submit Your Report
Send the report to our team and we'll look into it
What Happens After You Report?
We Get Your Report
Your report goes to our safety team right away
We Investigate
Our team looks at the content and checks if it breaks our rules
We Take Action
If needed, we remove content or take other steps to fix the problem
How Long Does It Take?
We try to look at reports as quickly as possible
Urgent Reports
Safety issues, harassment, or harmful content
Usually within 4 hours
Regular Reports
Fake reviews, spam, or other rule violations
Usually within 24 hours
Tips for Better Reports
- Be specific: Tell us exactly what's wrong and why it's a problem
- Include details: Any extra info helps us understand the situation better
- One issue per report: Don't try to report multiple problems in one report
- Be honest: Only report real problems, not things you just disagree with
Need Help with Reporting?
If you're not sure how to report something or have questions about the process, we're here to help you figure it out.